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1993-1994 Project Manager
Technical Writer

CS Holding Zurich
CS IT Management AG/LINK Telecom Ltd.

Project Manager Technical Writer working for CS Holding Network Steering Committee to research, install, implement and monitor global videoconferencing, data and voice network for CS Holding Group Companies including Credit Suisse and CS First Boston worldwide (London New York, Toronto, Hong Kong, Singapore, Melbourne, Tokyo, Zurich, Bern, Geneva). Duties include:

Research current trends in inverse multiplexing, codec, encryption, ATM, switched ISDN service technologies including a complete analysis of current bridge technology assessing providers (AT&T, Sprint, MCI, British Telecom) and in-house solutions (VTEL: MCU-II, Teleos: MCU Model 25).

Familiarity with VTEL product line including: DeskMax Model 115, MediaMax 486 and BK225/227 and Teleos product line: Models 20, 40, 60 and HubExtender in both US Domestic and International markets.

Monitor vendors (Cylink, Olivetti, VTEL, PictureTel, Northern Telecom, Teleos, AT&T (Bridge)) for optimum service to all Users including the complete process of network analysis, site surveys, contractual agreements, purchases, deliverables, installation and problem notification, escalation and resolution.

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